The UK’s Top 10 Mid-Size care providers have just been announced by Online Care Finder, Lottie, and Excelcare has been named as one of them!
The first-ever Lottie Awards recognise and celebrate care homes and care providers across the UK that demonstrate exceptional commitment to care home communities and their loved ones. Lottie’s team conducted a comprehensive, data-driven review of thousands of care providers across the UK, assessing them against key criteria that matter most to families when choosing care, including CQC ratings, enquiry response times, digital presence, team wellbeing, and feedback from service users.
Excelcare stood out in each area of the assessment criteria, cementing their place as one of the Top 10 Mid-Size Providers in the UK. As part of the inaugural awards, Cambridge-based Excelcare homes, Etheldred House and Fitzwilliam House were listed as two of the top 100 care homes in the UK, for the exceptional quality of care they deliver to service users.
“Being named as a Top 10 Mid-Size Care Home provider is an achievement I am incredibly proud of,” said Excelcare’s CEO, Osman ‘Ozzie’ Ertosun. Across the Excelcare Family, we pride ourselves on creating safe, welcoming spaces where people live fulfilling lives and feel the same sense of belonging as a traditional family home. We believe in this vision, and the culture we create inside each of our care homes, so we are incredibly proud to receive this award,” continued Ozzie.
Will Donnelly, Co-Founder and CEO of Lottie, adds:
“The launch of the Lottie Awards is about recognising the incredible dedication of care professionals who make a real difference in people’s lives every day. To be named among the Top 100 from over 14,000 care homes nationwide is a huge achievement. These care homes are not just meeting residents’ needs, they’re redefining later living by creating vibrant and supportive communities that deliver exceptional care and experiences.”
About the Lottie Awards:
Launched in 2025 by Online Care Finder Lottie, the Lottie Awards highlight the UK’s Top 100 care homes based on excellence in four pillars: Quality of Care, Operational Excellence, Digital Impact, and Workplace Culture. Homes were evaluated through a rigorous, data-led process using over ten key indicators important to families, including regulator ratings, enquiry responsiveness, resident feedback, and staff wellbeing.
The Lottie Awards aim to provide families with trusted guidance on the best elderly care providers while recognising care homes that exceed expectations in support, community, and compassion.
