Regulation & CQCInsurance & Legal

Mark Frudd, Managing Director at Bespoke Support Solutions talks about the hidden values of DSPT.

There may be some amongst us that look at the NHS DSPT submission as an annual chore to the business/organisation, but let’s look at the hidden value of continuous compliance which is not often explored.  What can you really get from DSPT, not just by completing the submission, but adopting the underlying themes within it?

Help And Support For The Organisation, All Staff And Service Users

In order to address the issues such as care staff having limited time, the number of repetitive actions, and not being able to improve quality to service users, we need support from 3rd parties who can innovate and modernise.  For this to happen organisations across the social care sector need to have identified the data that is important and utilise systems which fundamentally work the same way.  DSPT helps with this and provides confidence for 3rd parties to invest.  This reassurance reduces time in creating, managing and maintaining systems to help.  DSPT remains constant so therefore provides a focal point in this area.  This opens the door to help across the sector from creative thinkers.

Problem Solving

Every organisation has problems and a lot of these are in the ‘too hard to resolve’ pile.  If continuous compliance with the DSPT is adopted, and not just submitted once a year, it can provide a method of managing problems and risk.  DSPT gives ideas of how to overcome problems, you just need an experienced eye to point you in the right direction.  Problem solving using DSPT protocols will reduce costs, improve efficiency, and the reward is more time with service users improving their wellbeing as well as that of care staff and care givers.  How many times are you told ‘we have tried this’ and not solved the problem?  

Reducing Risks Of Fines And Ultimately Loss Of Care Giving Organisations

A serious breach of data protection / loss of patient data may result in a fine of up to 4% of annual turnover for organisations within the United Kingdom, on top of the cost of rectifying the issue that caused the loss.  Profit margins are tight within the sector, could the organisation you work for stand to lose this money, along with the impact on your reputation?  How often are we told there is no money available for help in certain areas or new staff.  Imagine the impact of this happening.

Do not look at DSPT submission as a cyber security task, it’s so much more. Want to know more? Contact  info@bespokesupportsolutions.co.uk – it’s worth reaching out.

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