Residents and their families have rated luxury care provider Connaught Care as a Top 20 care home group in the UK – with its Huntingdon-based home The Chase also being named a Top 20 care home across the whole of the East of England. 

In total, there are around 17,000 care homes across the UK caring for about half a million residents. Many of these residents post online reviews of their experiences, which are then collated by leading reviews guide carehome.co.uk to form the annual Top 20 list.

Amanda Hopkins, reviews manager at carehome.co.uk, says:

‘We would like to congratulate Connaught Care on being a top care home group! These top performing care homes are making a profound difference to residents’ lives as they put compassion, respect and dignity at the centre of their care’

Carehome.co.uk registers 15 million visits a year, and features over 300,000 reviews from care home residents and their loved ones. One review for The Chase praised the home’s community spirit, saying “within two weeks [my Mum] had made many friends, loved the weekly outings and was beginning to become more confident and learning how to socialise again”.

Another review from a resident at the home said “The staff were extremely caring and very understanding of my particular needs at the time. The accommodation was like living in a five-star hotel and of course, all-inclusive. The food was excellent”.

All reviews for The Chase and other Connaught Care homes can be found on the group’s profile page. Nicola Orwin, General Manager at The Chase, commented on the feedback:

‘The team and I are simply thrilled that The Chase has won the Top 20 Rated Care Home Award so soon after opening our doors. In less than a year, the team has built a truly fantastic home for residents where they can feel part of a fun, thriving community. It’s a real testament to the staff’s compassion, professionalism, and extraordinary commitment to care, and I’m incredibly proud of them all’

Connaught Care also won Caring UK’s ‘Care Employer of the Year’ award in December 2023. At the same ceremony, The Chase took home the ‘Catering Team of the Year’ for its on-site fine dining bistro.