Here’s five ways technology will save the care sector millions over the next few years, as told by Chris Donnelly, CEO at Found CRM.

Improve the quality of care

With an ever-increasing pressure on care home staff to carry out all administrative tasks, there has never been a more suitable time to invest in technology to lift the workload.

From budgeting apps to care home software that tracks new enquiries, these types of technology can help to reduce the pressure on employees. Tasks that may have previously taken a few hours could be reduced to minutes, as a result care workers can focus more attention on resident care.

What’s more, our need for a diverse selection of residential, nursing and specialist care homes will increase as we get older. Digital records mean carers can provide crucial information about any hobbies, likes, dislikes, or important memories, which is particularly important for anyone living with dementia. Care workers can access an array of information through a digitised care plan, and this could lead to new, creative ways of communicating with residents.

Reduce care home costs

Found’s new research has found the care sector is spending over £4 million on paper costs each year.

Adopting care home software or digital technologies eliminates the need for paper-based systems and processes, and can improve resource allocation, ultimately optimising operational efficiency and reducing overall care home costs.

Found’s research has also shown care homes are struggling with the pressure of coping with new enquiries more than ever before, with 68% of all care enquiries not responded to by care homes, and a shocking 92% of enquiries weren’t followed up within a 7-day period**. Technology like Found can help care home managers to stay on top of enquiries ultimately boosting occupancy levels in their homes.

Improve sustainability

Technology plays a vital  role in improving sustainability in care homes by enabling paperless documentation and implementing energy-efficient systems, ultimately reducing waste, minimising environmental impact, and promoting a greener and more sustainable care home environment.

Reduce staff turnover levels

Retaining the right staff has never been more important for care providers. Working in care can be challenging – but also very rewarding – and giving staff more time to spend with residents can help.

Removing the barriers where staff feel burned out or stressed – for instance handling all new care enquiries or manually writing up all notes – can help create an environment where staff want to stay.

The correct training for any new software will ensure they feel empowered, too.

Increased privacy control over personal information and records

Technology advancements in the care sector will improve the privacy and security of residents’ records and personal information, through secure data software and access controls. Ensuring confidentiality and compliance with data protection regulations.

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