Advinia has built a company-wide wellbeing framework, B Happie, around six pillars for residents and colleagues, moving beyond one-off activities towards a culture centred on connection, purpose and shared moments that matter.
Wellbeing in care settings is too often reduced to a weekly activities timetable: quizzes, arts and crafts, the occasional singer. Advinia has taken a different approach with B Happie, a framework designed to embed wellbeing into every aspect of how the organisation cares for residents and supports its workforce.
The model is built around six pillars, split evenly between the two groups it serves. For residents, these are: Safe, Connected and Relaxed. For colleagues, they are: Purpose, Recognition and Fulfilment. Together, Advinia says, they are intended to create environments in which both residents and staff can thrive, rather than treating wellbeing as an isolated function separate from day-to-day care.
Recognising the people behind the care
One strand of the initiative, Heroes of Happieness, focuses on recognising colleagues, and occasionally external partners, who go beyond their role to make a tangible difference to a resident’s life. This might be a carer who takes time to learn about a resident’s lifelong interests, a wellbeing coordinator who organises something memorable, or a local business that contributes something unexpected. The premise is straightforward: staff who feel their contributions are noticed are more likely to keep making them, and recognition schemes of this kind are increasingly common across the sector as providers look to improve retention.
Moments designed around the individual
A second strand, A Day to Remember, centres on personalised experiences built around what a specific resident wants, rather than generic group activities. At Hammerwich Hall, residents were treated to an afternoon tea served by entertainers from Butlers in the Buff, an event designed to bring humour and conversation into the garden setting. At Burrswood, a resident named Patricia was given the opportunity to go horse riding, an experience Advinia describes as reconnecting her with a long-standing personal interest.
These examples illustrate a broader principle: that ambitions and interests do not need to end when someone moves into residential care, and that wellbeing initiatives are most effective when tailored to the individual rather than applied uniformly across a home.
Advinia’s Happieness Team said the organisation’s suppliers had played a part in making these moments possible, helping “turn wishes into wonderful memories” and highlighting the colleagues, families and communities involved.
Whether through a significant day out or a smaller daily gesture, such as playing a resident’s favourite song, Advinia frames B Happie as evidence that wellbeing works best when it is built into everyday culture rather than scheduled as a separate activity.
